Teams at EyeHealth Northwest

Entry-level trainee role preparing candidates to become ophthalmic technicians. Responsibilities include patient history taking, exam preparation, scribing, patient education, ophthalmic measurements, diagnostic testing, equipment maintenance, and clear communication with patients, physicians, and staff. The role requires compliance with HIPAA and OSHA, flexible scheduling, and the ability to rotate among worksites.

Processes medical and vision insurance claims, audits coding and payer requirements, resolves denials, posts payments, manages patient accounts, and handles billing inquiries. Maintains accurate insurance and patient records, processes refunds and overpayments, monitors overdue accounts, and complies with confidentiality and regulatory requirements. Provides clerical support and assists with training while coordinating with clinic staff to ensure accurate billing information.

Coordinates retina clinical trials from study start-up through completion, ensuring protocol, ICH-GCP, IRB, HIPAA, and regulatory compliance. Responsibilities include participant prescreening, informed consent, study visits, data and source-document management, adverse-event reporting, IRB correspondence, monitoring visits, staff training, equipment maintenance, and biological sample collection and shipment. The role requires clinical trial experience and may involve blood draws, centrifugation, and sample processing.