EyeHealth Northwest Benefits Overview

Manages clinic operations, staffing, facilities, policies, compliance, quality assurance, vendor contracts, and patient experience. Oversees supervisors and employees, including hiring, training, performance management, and conflict resolution. Coordinates operational goals with physician leadership and the Director of Operations, ensures HIPAA and OSHA compliance, and supports quality patient care across ophthalmic, optometric, and opticianry services.

Perform diagnostic ocular testing (visual acuity, visual fields, OCT, GDX, HRT), prepare testing rooms, assist patient flow and education, record histories and coding, maintain equipment, and support clinicians. Level II may perform additional tests, A-scans, contact lens duties, or act as scribe/ophthalmic tech.

The Retina Scribe assists the physician during patient exams by transcribing notes, updating records, and managing patient flow, ensuring accurate documentation and communication.