Teams at extend (extend.app)

Own the post-sales success and commercial health of 40–50 technical customers. Responsibilities include onboarding, adoption, usage monitoring, renewals, expansions, contraction prevention, technical troubleshooting, customer check-ins, health reporting, and reusable playbooks. The role requires translating technical fluency with APIs, debugging, JSON, logs, and latency into trusted customer relationships and commercial outcomes.

As a Software Engineer, you will build and maintain scalable document processing systems, focusing on user experience and AI integration in products.

As a Founding ML Engineer, you will build advanced document processing systems, train models, design LLM techniques, and monitor model performance while collaborating directly with leadership.