Teams at Express Chipping

Manages TurFresh’s social media channels, online community, and review reputation. Responsibilities include writing and scheduling platform-specific content, responding to reviews, comments, and messages, monitoring social conversations, routing inquiries to Customer Service, coordinating creative assets, reviewing AI-generated drafts, tracking performance, and running content tests. The role requires strong writing, sound judgment with complaints, social listening, basic visual editing, and experience managing brand communities and reputation across multiple channels.

Create marketing graphics, social media assets, digital ads, email and website visuals, print materials, and short-form videos from supplied footage. Edit clips for social platforms, add captions, balance audio, maintain brand consistency, and produce clear educational and sales content. Collaborate remotely with the marketing team during Pacific Time hours, incorporate feedback, organize source files, and deliver finished assets reliably within agreed scopes and deadlines.

Owns end-to-end delivery of approved marketing campaigns and projects, including planning, scheduling, contributor coordination, publishing, quality assurance, tracking verification, documentation, and reporting preparation. The role maintains marketing calendars and project systems, resolves routine execution issues, verifies completion evidence, improves workflows, and escalates material risks. It coordinates content, creative, media, SEO, CRM, website, sales, operations, vendors, and technical partners without owning marketing strategy or specialist craft responsibilities.