Teams at Express Chipping

Owns end-to-end delivery of approved marketing campaigns and projects, including planning, scheduling, contributor coordination, publishing, quality assurance, tracking verification, documentation, and reporting preparation. The role maintains marketing calendars and project systems, resolves routine execution issues, verifies completion evidence, improves workflows, and escalates material risks. It coordinates content, creative, media, SEO, CRM, website, sales, operations, vendors, and technical partners without owning marketing strategy or specialist craft responsibilities.

Own marketing performance across markets and channels, connecting paid media, SEO, CRM, automation, websites, lead handling, agencies, and internal teams. Track KPIs from lead generation through revenue, diagnose performance issues, improve attribution and conversion, direct vendors, coordinate specialists, and align marketing with sales. Build dashboards, SOPs, testing roadmaps, quality controls, and executive reporting while identifying profitable growth opportunities and improving acquisition efficiency.

Support the General Manager as an executive operations partner by managing priorities, calendars, meeting preparation, decisions, delegated work, communications, deadlines, and follow-through. The role maintains a trusted system for executive commitments, coordinates across departments, drafts briefings and communications, improves workflows, and handles sensitive personnel, financial, operational, and strategic information with discretion. It also uses Microsoft 365 and AI tools to improve productivity and automate repetitive processes.