Teams at Experlogix (experlogix.com)

Provides technical support for CPQ software and integrations with ERP, CRM, databases, and web applications. Diagnoses issues, writes SQL queries, troubleshoots enterprise software and deployments, documents resolutions, collaborates with Engineering and Professional Services, escalates complex problems, and maintains customer communication. The role also involves identifying recurring issues, improving support processes, participating in technical training, and developing expertise in Microsoft technologies, SQL Server, web platforms, and .NET.

Provide technical expertise for Experlogix CPQ Design Center: diagnose and reproduce complex configuration, pricing, and document-generation issues; analyze configurations and data using SQL/FetchXML/OData; produce bug reports and guidance; collaborate with product, development, and services teams; maintain knowledge base and participate in testing and validation.

Serve as the operational backbone for Product & Engineering by facilitating planning, improving backlog readiness, managing dependencies and cadences, maintaining KPI dashboards in Jira, and driving process improvements to increase delivery predictability and cross-team coordination.