Exoticca Benefits Overview

Own the People agenda for the Operations business area in Spain, advising leaders on employee relations, labor legislation, workforce planning, talent development, performance, compensation, and organizational effectiveness. The role manages complex employee relations cases, supports works council relationships, leads health and safety activities, contributes to People projects and policies, and uses people insights to guide business decisions.

Support international travel advisors with itineraries, pricing, availability, policies, quotes, and booking issues. Guide partners through the booking platform, maintain CRM records, coordinate with internal teams, and identify upselling and cross-selling opportunities. The role combines customer support, travel product guidance, and commercial follow-up across American markets. Fluent English, Spanish, and French communication is required, with rotating Monday-to-Sunday shifts in Barcelona.

Provides administrative and operational support to the People team, including organizing employee records, assisting with onboarding, updating employee data, coordinating document signatures, and supporting office logistics. The intern must be a university student able to sign an internship agreement, fluent in Spanish, intermediate in English, organized, detail-oriented, discreet, proactive, and eager to learn.