Teams at Exness

Designs skill frameworks, assessments, learning paths, onboarding, e-learning, microlearning, simulations, and coaching resources for Support and CRM teams. Conducts skill-gap analysis, evaluates learner progress, calibrates standards with operational leaders, and improves content using performance data. The role also supports AI simulations, gamified learning, platform enhancements, and multiple learning projects while managing deliverables independently.

Defines and manages business and technical requirements, analyzes processes and data, designs system solutions and integrations, and coordinates delivery across product, architecture, development, QA, and stakeholders. The role owns story refinement, UAT coordination, technical feasibility, scope and timeline management, documentation, and end-user training. It requires strong expertise in requirements engineering, APIs, microservices, databases, SQL, Kafka integrations, BPMN, UML, and business systems analysis.

Manages daily office functionality, supplies, vendors, facilities, mail, visitors, travel logistics, and workplace amenities. Supports People Operations across onboarding, offboarding, employee records, visa and work permit procedures, HRIS updates, audits, and office readiness. Coordinates with IT, Finance, and service providers while tracking invoices and maintaining compliance with company policies, data governance, and workplace standards.