Evolution Benefits Overview

Responsible for full-cycle recruiting for business support roles, including sourcing, candidate screening, stakeholder and hiring manager coordination, interviews, onboarding, recruitment metrics, talent pipeline development, employer branding, and job fair participation. The role also supports recruitment process improvements, maintains internal systems, and helps implement talent acquisition strategies while meeting hiring timelines and quality goals.

Monitor multiple chat dashboards, respond to end-user questions, resolve or escalate disputes, communicate service irregularities, maintain chat discipline, verify live casino service quality, conduct initial technical investigations, and provide case resolutions to operators. The role requires afternoon-shift availability, strong English proficiency, customer orientation, teamwork, attention to detail, and at least six months of chat moderation experience.

Executes marketing and PR strategy for Evolution’s North American live casino and slots brands. Develops product launches, messaging, sales materials, content, events, sponsorships, tournaments, merchandise, advertising, and social media. Manages marketing assets, budgets, market intelligence, compliance, agencies, stakeholders, and direct reports while adapting materials for the North American market and optimizing marketing processes.