Teams at Everway

Manage end-to-end renewals for a portfolio of SaaS accounts, engaging customers, negotiating terms and pricing, identifying churn risks, and supporting retention goals. Collaborate with Sales, Customer Success, and Finance to ensure accurate contracts, forecasting, compliance documentation, and renewal tracking. Use Salesforce, Gong, and CRM data to monitor renewal stages, forecast revenue retention, surface expansion opportunities, and improve workflows.

Administer and continuously improve Everway’s global People systems, especially HiBob. Configure workflows, permissions, automations, integrations, reporting, dashboards, and data-quality controls. Audit and reconcile People data, resolve complex system issues, support implementations and migrations, and provide technical guidance to People Operations and stakeholders. The role also maintains documentation, supports compliance and governance, and identifies opportunities to automate processes and improve employee lifecycle administration.

Leads inbound and outbound Sales Development teams, establishing performance standards, operating processes, coaching practices, and pipeline-generation goals. Manages SDR performance, qualification, routing, CRM accuracy, forecasting, onboarding, and ramp. Partners with Sales, Growth Marketing, Revenue Operations, and Marketing Operations to align campaigns, account strategies, and handoffs. Uses Gong and performance data to improve coaching, outreach, conversion, workflow efficiency, and revenue outcomes.