Teams at Everstory Partners

Leads sales operations at a cemetery location by overseeing quotas, coaching and training Sales Counselors, reviewing performance, scheduling staff, supporting grieving families, presenting service options, and coordinating solutions across departments. The role requires compassionate customer service, sales leadership, organization, professionalism, and availability for occasional evenings, weekends, and holidays.

Leads the company’s insurance and claims program across general liability, workers’ compensation, automobile, property, and other coverage lines. Oversees complex claims, reserves, litigation, settlements, renewals, brokers, carriers, third-party administrators, and counsel. Analyzes claims data and loss trends, advises senior leadership on exposures, supports acquisition diligence, reviews vendor insurance certificates, and develops loss-prevention recommendations across geographically dispersed operations.

Sells funeral services, cemetery property, memorialization products, and related merchandise to individuals and families. Builds sales pipelines through inbound leads, prospecting, referrals, networking, and community outreach. Provides consultative guidance, manages customer relationships and follow-up activities, completes sales documentation, and tracks opportunities in HubSpot CRM. Requires local appointments, community engagement, occasional nonstandard hours, and compassionate customer service.