Teams at EVERSANA

Manage and troubleshoot EPCIS and EDI data flows for pharmaceutical serialization. Build and maintain Sterling Integrator/B2Bi translation maps, validate EPCIS transactions, resolve partner issues, and document processes while ensuring DSCSA and GS1 compliance.

Handle inbound/outbound US healthcare calls, resolve patient queries, document interactions in CRM, ensure HIPAA compliance, collaborate across teams, meet call metrics (AHT, FCR, quality), and follow up to closure. Night-shift, on-site role.

The Associate Director, HEOR leads research teams, providing strategic leadership in health economics projects and supporting business development initiatives, managing staff and client relationships.