EverBank Benefits Overview

Supports commercial lending strategy and operations technology initiatives through advanced analytics, reporting, business requirements, process-to-system design, prioritization, change management, and stakeholder coordination. Develops performance, capacity, risk, and delivery insights for executive decision-making. Coordinates exam preparation, RCSA cycles, issue forums, and adoption efforts while partnering across lending, credit, risk, compliance, operations, and technology teams. Improves analytics frameworks, reporting, and operating processes using data, automation, AI, and machine learning.

Processes complex banking account operations, including new account setup, maintenance, customer support, account research, and escalations. Monitors regulatory compliance, quality, audits, and operational risk while supporting process improvements, UAT, reporting, and transformational initiatives. Provides training, mentoring, and day-to-day operational oversight for team members.

The Senior Internal Auditor conducts complex audits, develops plans, reviews controls, communicates with management, and utilizes advanced data analytics tools.