Teams at Europcar Mobility Group

Provide high-quality car rental service at Heathrow Airport, assist customers, sell rental products and services, achieve sales targets, handle enquiries, complete rental and vehicle documentation, report damage, and safeguard cash, vehicles, premises, and customer safety. The role requires strong communication, influencing, organisation, attention to detail, teamwork, and the ability to work under pressure. A full, valid clean driving licence with at least four years of driving experience is required.

Leads ancillary revenue strategy and sales performance across multiple countries, brands, and franchisee branch networks. Responsibilities include sales activation, pricing and product optimization, incentive programs, KPI analysis, commercial governance, field coaching, standardized reporting, and cross-functional coordination. The role requires frequent station visits to train teams, observe sales interactions, identify skill gaps, and improve commercial execution, customer value, profitability, and operational consistency across international markets.

Manage payroll operations, including payroll processing, taxes, benefits payments, compliance, audits, and process improvements. Lead and develop the payroll team, conduct performance evaluations, implement procedures, and collaborate with HR and Finance leaders to improve operational efficiency and accuracy. The role requires knowledge of payroll systems, HRIS platforms, payroll regulations, auditing, and employee benefit administration.