Teams at Ethixbase360

Manage a portfolio of US-based enterprise clients as the primary post-sale contact to drive adoption, retention, and value. Own onboarding, training, executive business reviews, success plans, risk mitigation, upsell identification, and cross-functional coordination. Capture client feedback, maintain CRM data integrity, and optimize CS processes to improve client outcomes and platform adoption.

As a Due Diligence Analyst, you will conduct research on Third-Party risks, analyze data, produce reports, and ensure accuracy and timeliness in deliverables.

Serve as a trusted advisor for platform configuration, ongoing support, and new enhancements. Manage project deliverables, gather and document requirements, configure/customise EB360 platforms, and ensure platform maintenance. Provide global support across time zones, contribute to continuous improvement, and collaborate with stakeholders to ensure timely delivery and client satisfaction.