Teams at Escalent

Build and maintain interactive Qualtrics dashboards for market research, brand tracking, customer tracking, and multi-wave studies. Translate survey data into KPI scorecards, funnels, trends, competitive comparisons, segmentation views, and dynamic filters. Perform data and dashboard QA, support Qualtrics survey programming, customize dashboards with web technologies, and collaborate directly with clients and stakeholders on requirements, presentations, and feedback.

Consults with clients to define business objectives, design qualitative and quantitative research plans, analyze consumer insights, and develop actionable recommendations. The role manages client projects, scopes timelines and costs, creates compelling visual reports, presents findings, builds client relationships, and identifies opportunities to deepen accounts.

Conduct scripted telephone research interviews with consumers, collect detailed opinions, accurately transcribe responses, and deliver high-quality market research data. The role requires polite and persuasive communication, strong typing, computer proficiency, independent troubleshooting, adaptability, and reliable performance in repetitive tasks. This work-from-home position includes paid training, flexible evening scheduling, occasional Saturday shifts, and periodic in-person availability in the London, Ontario area.