Escalent Benefits Overview

Consults with clients to define business objectives, design qualitative and quantitative research plans, analyze consumer insights, and develop actionable recommendations. The role manages client projects, scopes timelines and costs, creates compelling visual reports, presents findings, builds client relationships, and identifies opportunities to deepen accounts.

Conduct scripted telephone research interviews with consumers, collect detailed opinions, accurately transcribe responses, and deliver high-quality market research data. The role requires polite and persuasive communication, strong typing, computer proficiency, independent troubleshooting, adaptability, and reliable performance in repetitive tasks. This work-from-home position includes paid training, flexible evening scheduling, occasional Saturday shifts, and periodic in-person availability in the London, Ontario area.

Conduct scripted interviews with English- and Spanish-speaking consumers, gather detailed opinions about products and services, accurately transcribe responses, and deliver quality research data. Requires strong communication, typing, computer, troubleshooting, and persuasion skills. The role is fully remote, includes paid training and equipment, and requires 15–25 evening hours per week Monday through Friday, with occasional Saturday shifts.