Teams at ES FIELD DELIVERY UK LTD

Provide administrative and operational support to senior management and operational leads, manage calendars, travel, documentation, reporting, purchase orders, new-hire requests, and training. Maintain process flows, track spending, support business analysts, and communicate companywide updates to ensure timely completion of business objectives.

Provide on-site second-level IT support for multi-vendor PCs, laptops and Apple devices in a walk-in centre. Manage SLAs, PC lifecycle and asset management, IMACs, basic hardware break/fix, meeting room AV/telephony checks, documentation, escalations and small project/change support.

Provide on-site second-level IT support at a Cambridge customer site, resolving hardware and software issues across multi-vendor PCs and Apple devices. Manage SLAs, PC lifecycle and asset management, IMACs, small hardware break/fix and change projects, and perform proactive telephony/AV checks. Produce site documentation and assist escalations and 3rd-line activities as needed.