Teams at Equip

Provides prompt support to internal and external users experiencing product or platform issues. Responsibilities include troubleshooting software and hardware, investigating problems across phone, email, and chat, escalating unresolved issues, following through on resolutions, and documenting tickets. The role requires strong communication, customer-service skills, attention to detail, adaptability, critical thinking, and willingness to support after-hours or weekends as needed. This is a fully remote, six-month temporary assignment.

The Specialty Partnerships Development Representative identifies and prioritizes specialty healthcare accounts, conducts outbound prospecting, leads qualification meetings, and transitions qualified opportunities to regional teams. The role manages Salesforce pipelines, analyzes conversion data, collaborates with sales, marketing, and clinical teams, and develops scalable partnership processes. It is fully remote with up to 15% field travel.

Conduct high-volume outreach to healthcare providers, identify prospective referral partners, schedule qualified meetings, perform discovery calls, and hand off leads to clinical partnership representatives. Maintain accurate CRM records and support referral pipeline growth through consultative, multi-channel sales efforts. The role requires strong communication, organization, resilience, independent prioritization, and comfort working remotely.