Teams at Equinox, Inc.

Provide individualized case management for Project Break Free clients: assess needs, develop safety plans, locate safe affordable housing, connect clients to services, accompany/advocate with DSS/court/law enforcement, maintain case records, support financial education and credit repair, and collaborate with community partners.

Conduct internal investigations of client incidents/complaints from NYS oversight agencies and internal reports. Interview clients and staff, gather and analyze evidence, manage NIMRS entries, write investigation reports and Letters of Determination, present findings to leadership and Incident Review Committee, identify systemic issues, implement corrective actions, and provide training. Manage a large caseload and close investigations within regulatory timeframes.

Perform accounts receivable and Representative Payee cash management tasks: enter transactions into QuickBooks, create deposits via Remote Deposit Capture, maintain RPM records, prepare journal entries and reconciliations, update fixed asset and depreciation schedules, conduct petty cash audits, support collections and grant-related receivables, maintain financial files, and assist staff with financial reporting.