Teams at Equiniti

Performs clerical, account, and data administration duties according to established procedures and service standards. Handles routine client requests and processing inquiries, coordinates with Relationship Managers, completes assigned team workloads, and maintains accurate documentation. The role requires compliance with company, regulatory, quality, security, and reporting requirements while identifying opportunities to improve processes and service. Candidates should communicate clearly, organize work effectively, learn quickly, and accurately use computer systems.

Design, develop, and maintain scalable web applications and backend systems using the Microsoft stack. Break down features into backlog stories, build APIs and microservices, work with SQL Server/PostgreSQL, implement cloud-native AWS solutions, participate in CI/CD, DevOps and Agile practices, monitor performance, and troubleshoot and enhance existing systems.

Answer inbound calls and emails from shareholders, assisting with share purchases, sales, and basic account queries. Escalate complex issues to senior colleagues, complete team workloads, meet service-level agreements, and follow regulatory, quality, security, and company procedures. Contribute to process improvements and maintain compliance with physical and information-security requirements.