Teams at Equiniti

Assists shareholders with buying and selling shares, answers inbound calls and emails, resolves customer queries, and escalates complex issues. Meets accuracy, quality, volume, and service-level targets while following operational, regulatory, data protection, AML, security, and quality procedures. The role requires strong communication, active listening, multitasking, customer focus, CRM familiarity, and willingness to work US shifts.

Supports the design, coding, testing, documentation, and maintenance of software components within an Agile development environment. Collaborates with engineers and stakeholders, participates in peer reviews and continuous improvement, follows software development lifecycle practices, and assists with incident, defect, and change management under supervision. The role emphasizes Java, Spring, SQL, testing, source control, cloud technologies, and ongoing technical development.

Design, develop, test, review, maintain, and troubleshoot scalable web applications and APIs using C#/.NET, Node.js, and SQL Server. Participate in cloud services, CI/CD improvements, Agile planning, DevOps practices, system monitoring, technical specification creation, and solving complex engineering problems.