Epos Now Benefits Overview

Supports new customers after setup through phone, email, and web chat. Resolves queries, maintains accurate CRM records, builds customer relationships, and meets revenue and customer satisfaction targets. The role requires proactive communication, organization, empathy, resilience, and professionalism. Familiarity with Android, iOS, Windows, Google Suite, and hospitality, retail, or contact center experience are desirable.

Owns end-to-end quality for a product area, including test strategy, risk assessment, regression, release readiness, automation, API testing, cross-browser and device testing, CI/CD integration, and QA metrics. The role collaborates in Agile teams, conducts technical reviews, mentors junior engineers, improves processes, and maintains QA documentation.

Sell cloud-based software to prospective customers, identify their needs, nurture leads, build sales pipelines, deliver excellent service, overcome objections, and consistently exceed monthly targets. The role involves phone-based selling without cold calling, customer problem-solving, and maintaining a confident, resilient, and adaptable approach. Full paid training and career progression are provided.