Teams at Episcopal Community Services

Provide strategic and operational leadership for agency-wide compliance and quality management. Oversee Medi-Cal/CalAIM billing compliance, audits, investigations, accreditation readiness, policy development, staff training, corrective actions, and performance monitoring across multiple programs and counties. Partner with finance, program, HR, legal, and executive leadership to mitigate risk, ensure regulatory readiness, and drive continuous quality improvement.

The Support Services Manager develops and oversees a resident support services program for individuals experiencing homelessness and related challenges. Responsibilities include supervising social services staff, providing clinical supervision, managing schedules and personnel processes, ensuring documentation and contract compliance, monitoring outcomes, managing the program budget, coordinating partner agencies, and supporting resident rent-up and stabilization. The role also requires crisis response, group facilitation, and adherence to organizational policies and safety procedures.

Develops and oversees a supportive services program for residents, supervises social services staff, coordinates partner agencies, and manages staffing, documentation, payroll, budgets, contract compliance, reporting, and service outcomes. Leads rent-up and resident stabilization efforts while providing clinical supervision, crisis response, group facilitation, and adherence to organizational and funder requirements.