Epignosis learning technologies Benefits Overview

Build and ship product experiences across the frontend, backend, integrations, and infrastructure. Own development end to end, from understanding user problems and shaping solutions through prototyping, deployment, monitoring, and iteration. Collaborate with product, design, and business teams, translate feedback into improvements, and balance speed, quality, and scope. The role also involves testing, measuring product performance, and exploring AI and emerging technologies.

Manage a high volume of small-to-mid-sized SaaS customers, guiding subscription changes, reducing churn, resolving payment and cancellation concerns, improving product adoption, and identifying expansion opportunities. Build trusted customer relationships through empathetic communication, collaborate across departments to address customer needs, and represent the customer internally while managing multiple interactions and priorities.

Lead several product engineering teams, owning delivery, team health, architecture trade-offs, hiring, performance, and organizational design. Coach tech leads into engineering managers, establish clear ownership, balance feature delivery with platform health, and partner with Product and engineering peers on shared services and suite architecture. The role requires technical depth, experience managing multiple teams in a SaaS product organization, and hybrid work from Athens or Heraklion offices.