Teams at Eon.io

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

Develop and execute go-to-market strategies for cloud data protection products. Own positioning, messaging, product launches, competitive intelligence, customer and market research, sales enablement, and product marketing content. Partner cross-functionally with Product, Engineering, Sales, Solutions, Customer Success, and Marketing to translate complex technical capabilities into compelling customer value and drive awareness, pipeline, and engagement.

Build Eon’s growth engineering systems using software, AI, automation, APIs, data pipelines, and web experiences. Develop AI agents, account research workflows, personalized outreach, paid acquisition infrastructure, experimentation tools, CRO systems, technical resources, and product-led distribution channels. Connect data across CRM, marketing, product, and third-party platforms while rapidly testing and measuring new growth opportunities. Partner with Marketing and Revenue Operations to create scalable demand generation capabilities.