Eon.io Benefits Overview

Serve as the primary technical advisor for enterprise prospects and clients evaluating Eon’s cloud backup platform. Lead proofs of concept, solution design, integrations, deployments, onboarding, and implementation guidance. Partner with account executives, troubleshoot complex cloud infrastructure challenges, create technical content, and translate customer feedback into product and engineering requirements. The role requires strong communication, public cloud experience, and up to 30% domestic travel.

Provide first- and second-line IT support in a primarily macOS environment. Troubleshoot hardware, software, SaaS applications, identity and access issues, networking, VPN, and connectivity problems. Manage onboarding, offboarding, device provisioning, assets, inventory, and access controls. Administer Google Workspace, Microsoft 365, Entra ID, and Okta; resolve tickets within SLAs; document solutions; escalate complex issues; and improve IT processes, automation, and employee experience.

Build and lead strategic technology partnerships across the AI, data, and cloud infrastructure ecosystem. Develop executive relationships, identify integration and commercial opportunities, and drive partnerships including OEM/licensing, joint go-to-market, co-selling, and infrastructure agreements. Collaborate with Product, Engineering, Sales, and Marketing to evaluate opportunities, develop business cases, close complex deals, and execute partnerships. Provide ecosystem intelligence and help establish the company’s strategic partnerships playbook.