Teams at EO Johnson Business Technologies

Provide first-level technical support and troubleshooting for end users and clients via phone, email, and ticketing systems. Perform remote installs, upgrades, system configuration, preventative maintenance, documentation, escalation, and after-hours on-call support while contributing to knowledge bases and preventative solutions.

Lead and execute strategic sales plans to drive revenue and profitability. Coach and develop Sales Managers, analyze forecasts, support closing major accounts, align sales with company objectives, manage P&L accountability, collaborate cross-functionally, and represent the company at events while frequently traveling within the region.

Prospect and acquire new B2B customers in the Upper Peninsula via cold calling and face-to-face meetings. Assess client needs and sell copiers, printers, and imaging/software solutions. Build territory strategies, prepare proposals, use CRM to manage pipeline, cultivate relationships, and meet or exceed sales targets.