Teams at Enumerate

The Product Manager will define and execute the product roadmap for Resident Engagement in property management, collaborating with cross-functional teams and ensuring product adoption and success.

Support homeowner financial operations, account administration, collections, banking coordination, and real-estate closing support for HOAs. Process payoffs, estoppels, statements, change-of-ownership, and 1099/tax tasks. Coordinate with banks, title companies, attorneys, management teams, and internal accounting; monitor workflows and ensure compliance and timely responses.

Serve as a trusted client advisor and liaison to internal teams (AP/AR/Operations/Support). Manage and triage client requests via phone and ticketing, coordinate documentation for bank setups and reconciliations, track KPIs, resolve escalations, and ensure timely, transparent communication and excellent customer service.