Teams at Ensono

Provides 24/7 technical support for CICS TS and related OEM products on z/OS mainframes. Responsibilities include fulfilling service orders, troubleshooting, installing and maintaining software, applying fixes, performing upgrades, supporting customer migrations and disaster recovery, and preparing systems for operating system upgrades. The role requires collaboration across teams, adherence to ITSM change controls, and occasional on-call, overtime, and weekend work.

Own the commercialization and lifecycle of Ensono’s mainframe managed services portfolio. Develop standardized offerings, pricing models, packaging, SKU structures, value propositions, and sales enablement. Partner across Product, Finance, Delivery, Engineering, Architecture, vendors, and Sales to productize AI-enabled and next-generation mainframe capabilities. Drive roadmap decisions, customer and market discovery, vendor integration, margin optimization, and conversion of platform innovations into scalable, profitable services.

Lead Product Engineering efforts to design, automate, and operationalize repeatable AWS/GCP cloud services. Define cloud standards, onboard services, implement IaC/config management, support operations, and act as SME and escalation point.