Teams at Ensono

Own end-to-end contract renewals for enterprise managed-services accounts. Build renewal strategy, engage clients, negotiate terms and pricing, coordinate sales/legal/finance/solutions, forecast pipeline in Salesforce, mitigate churn risk, and surface expansion opportunities to drive retention and revenue growth.

Provide 24x7 AMS Level 3 support and development for mission-critical mainframe applications. Troubleshoot P1-P4 incidents, perform RCA, manage DB2/IMS/VSAM, lead COBOL upgrades, implement DevOps on Z CI/CD, enforce quality gates, mentor engineers, and maintain knowledge management for steady-state delivery.

Lead UK sales operations with end-to-end ownership of forecasting, Salesforce CRM governance, sales tech stack, reporting, and cross-functional initiatives to improve forecasting accuracy, pipeline visibility, and sales process efficiency.