Ensono Benefits Overview

Leads major incident response, L3 application escalations, root-cause analysis, reliability engineering, and high-risk change assessments. Tunes Java and .NET applications, validates disaster recovery, develops automation and observability frameworks, improves MTTR, and mentors support teams. Requires expertise in distributed systems, middleware, scripting, databases, monitoring tools, regulated production environments, and on-call operations.

Provide z/OS system programming support for mainframe clients, including operating system upgrades, SMP/E and non-SMP/E ISV installations, maintenance, configuration, and deployments. Support storage, performance, capacity, security, and networking teams from a z/OS perspective. Develop upgrade roadmaps and project plans, guide system programmers, coordinate with vendors and customers, improve processes, and review technical documentation.

Lead strategic relationships and revenue growth across an enterprise client portfolio. Develop executive partnerships, identify opportunities, manage complex sales cycles, lead proposals and negotiations, forecast pipelines, and align technology solutions to client objectives. Collaborate with architecture, client success, operations, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor while mentoring sales talent and driving client satisfaction and long-term partnerships.