Ensono Benefits Overview

Provide z/OS system programming support for mainframe clients, including operating system upgrades, SMP/E and non-SMP/E ISV installations, maintenance, configuration, and deployments. Support storage, performance, capacity, security, and networking teams from a z/OS perspective. Develop upgrade roadmaps and project plans, guide system programmers, coordinate with vendors and customers, improve processes, and review technical documentation.

Lead strategic relationships and revenue growth across an enterprise client portfolio. Develop executive partnerships, identify opportunities, manage complex sales cycles, lead proposals and negotiations, forecast pipelines, and align technology solutions to client objectives. Collaborate with architecture, client success, operations, and delivery teams to ensure successful outcomes. Serve as a trusted IT advisor while mentoring sales talent and driving client satisfaction and long-term partnerships.

Architects and governs enterprise observability across metrics, logs, traces, and events. Leads SRE practices, SLIs/SLOs, incident response, root-cause analysis, telemetry automation, and cloud-native Kubernetes monitoring. Builds secure observability-as-code workflows with Ansible, Terraform, Python, and GitOps, integrates monitoring with ITSM and CI/CD, and leads technology evaluations, vendor transitions, knowledge transfer, and operational readiness for global teams.