Teams at Engineered Corrosion Solutions, LLC

Leads daily customer support operations, handles orders and escalations, resolves technical issues, coaches team members, maintains Salesforce records, coordinates cross-functional solutions, and improves service processes. The role also provides customer assistance across phone, email, chat, and virtual meetings, supports onboarding, ensures team coverage, and participates in an on-call rotation.

Supports mechanical product design and development across the product lifecycle. Creates 3D models, assemblies, drawings, BOMs, specifications, and P&IDs; selects components; designs and tests prototypes and fixtures; and collaborates with manufacturing, quality, purchasing, sales, and customers. Ensures products are manufacturable, compliant, reliable, cost-effective, and aligned with performance requirements while contributing to continuous improvement and technical support.

Designs and develops electrical systems, controls, circuitry, schematics, and hardware for fire protection products. Creates technical documentation, tests and troubleshoots prototypes, supports manufacturing implementation, develops BOMs and test procedures, and collaborates with quality, purchasing, suppliers, contractors, and cross-functional product teams. The role also applies regulatory requirements, supports product launches, monitors project progress, and contributes to continuous improvement.