Teams at Enerwave SA

Generates and processes sales prospects through outbound calls and written communications, manages lead pipelines, qualifies clients, and schedules sales appointments. Maintains CRM data, contacts, and opportunities; prepares sales reports and closed-client lists; and supports client communications, after-sales activities, and key account operations.

The Billing & Metering Specialist manages meter readings, issues energy invoices, resolves customer billing disputes, and provides analytical reports for the sales function.

Manage and optimize outsourced outbound telesales partners to achieve sales and productivity targets. Monitor KPIs, run performance deep-dives, coach vendor teams, ensure compliance and data protection, produce reporting and analytics, and coordinate cross-functionally to improve customer acquisition and campaign ROI.