Teams at Enerwave SA

Manage and optimize outsourced outbound telesales partners to achieve sales and productivity targets. Monitor KPIs, run performance deep-dives, coach vendor teams, ensure compliance and data protection, produce reporting and analytics, and coordinate cross-functionally to improve customer acquisition and campaign ROI.

Drive customer loyalty and reduce churn through segmentation, retention campaigns, high-value customer relationship management, competitor monitoring, data-driven analytics, and cross-functional coordination to protect market share in the Greek energy market.

Lead execution of B2B go-to-market plans for SoHo, SME and corporate segments. Drive pricing, targeted campaigns, account-based activations and sales alignment. Monitor performance metrics, optimize conversion and margin, support field sales with tailored materials, coordinate agencies, and report on pipeline and revenue contribution.