Teams at Endsight

Own HaloPSA administration, implementation, automation, reporting, documentation, and process improvement. Lead migration from ConnectWise through go-live, develop dashboards and operational metrics, resolve complex platform issues, establish repeatable standards, and train NOC teams. Administer Azure and Microsoft 365 integrations, automate workflows with PowerShell, use SQL for reporting, and collaborate across technical teams to improve platform efficiency and reduce operational friction.

Provides remote and onsite IT support for managed-service clients, troubleshooting systems, performing installations and configurations, and resolving complex technical issues. Collaborates with teammates to deliver strong client experiences, manages competing priorities, learns new technologies, and responds calmly to emergencies. Requires significant help desk and managed service provider experience, customer-service ability, communication skills, reliable transportation, and a valid driver’s license.

Own full-cycle enterprise B2B sales from prospecting through negotiation and close. Build a territory, source new-logo opportunities, conduct consultative discovery, develop ROI-based business cases, engage executive decision-makers, and maintain quota coverage. Mentor junior Account Executives, represent the company at regional events, and expand referral networks. The role requires expertise in value-based sales methodologies, complex multi-stakeholder sales cycles, and modern sales tools.