Teams at Encova Insurance

Lead and manage premium audit operations across field, phone, and mail channels. Oversee auditors and vendors, set quality and productivity standards, develop training, resolve escalated audit issues, support strategic initiatives, ensure regulatory compliance, and drive continuous improvement.

The Data Steward monitors and resolves issues with accounting and insurance policy systems, ensuring data quality and compliance with statutory principles. Responsibilities include reconciliations, reporting, and assisting in month-end closes.

Manage relationships with independent insurance agencies to drive profitable personal lines growth through outbound calls, agency visits, digital tools, training, and collaboration with underwriters. Develop sales plans, hold agencies accountable for production and profitability, onboard new agencies, gather market intelligence, and travel throughout the territory.