Teams at EMSL Canada, Inc.

Supports laboratory operations by receiving, logging, reviewing, preserving, preparing, shipping, and disposing of environmental samples. Maintains chain of custody and sample integrity, enters analyst data into LIMS, prepares reports and invoices, supports client communications, and cleans or troubleshoots laboratory equipment. This full-time role requires administrative accuracy, organization, customer service, and the ability to work in a high-volume environment while handling samples and lifting up to 25 pounds.

Assist customers by phone and email, troubleshoot account issues, schedule appointments, generate and qualify leads, maintain CRM records, and prepare follow-up marketing materials, proposals, and quotes. The role requires strong customer service, communication, organization, multitasking, and computer skills in a fast-paced, on-site environment.

Provides administrative support to laboratory managers and analysts by receiving, logging, reviewing, processing, and distributing environmental samples. Maintains chain-of-custody records in LIMS, performs sample quality control, coordinates shipping and receiving, enters analytical data, prepares reports and invoices, and supports timely client reporting. Acts as a liaison between clients and laboratory staff while responding to questions and managing administrative tasks in a high-volume environment.