Teams at Empower (empower)

Perform day-to-day payroll conversion and implementation tasks for 401(k) defined contribution plans, including file mapping, money type changes, data loads, quality checks, audits, stakeholder follow-up, escalations, MIS input, and email/on-shore call responses in time-critical, regulatory-sensitive workflows.

Perform accurate data setup and changes for new plan participants in the recordkeeping system. Handle complex data load, SR and PEGA requests, prioritize rush items, research and resolve issues, manage queues, update trackers, and own process quality including RCA for defects.

Perform daily payroll conversion and BAU activities including quality checks, audits, file mapping, stakeholder follow-up, escalations, MIS reporting, and email/on-shore call support for 401(k) plan conversions.