Employer Direct Healthcare Benefits Overview

Design and implement scalable data pipelines, support data ingestion and quality, collaborate on data models, and maintain data exports, contributing to technology improvements.

Build end-to-end conversion and funnel measurement for mid/lower funnel, create dashboards and attribution frameworks, analyze drop-offs and agent performance, generate actionable insights for operations, document methods, and automate reporting using AI tools.

Lead engagement analytics to measure and improve member funnel conversion. Own reporting infrastructure, drive ad hoc and cohort analyses, define funnel methodology, ensure data QA, apply automation and AI-assisted tools, and partner with Member Services and Operations while managing and mentoring analysts.