Jobs at Empist

Manage onboarding and IT projects from sales handoff through operational go-live, coordinating schedules, resources, vendors, deliverables, risks, scope changes, and client communications. Projects include network and server refreshes, Microsoft 365 and cloud migrations, and Wi-Fi deployments. The role maintains documentation, facilitates meetings, ensures PMO compliance, and supports timely, on-budget delivery while guiding clients toward standardized IT service practices.

Manage customer accounts for an IT services provider by monitoring requests, selling hardware, software, and professional services, managing contracts, preparing quarterly business reviews, and coordinating internal and external partners. The role oversees incident response, develops account strategies, builds long-term customer relationships, demonstrates service value, closes business, and supports revenue and profitability growth.

The Client Solutions Executive will develop business plans, build client relationships, conduct discovery conversations, and lead the sales lifecycle for technology solutions.