Teams at Empire Office, Inc.

Supports account managers and sales teams through commercial workplace projects, managing quotes, orders, vendor coordination, pricing, client communication, installation logistics, punch lists, invoicing, and project closeout. The role maintains order status reporting, resolves discrepancies, coordinates internal and external stakeholders, and supports strong client relationships throughout the project lifecycle.

Oversee commercial furniture projects from budgeting through client closeout. Coordinate clients, architects, vendors, general contractors, trades, building management, deliveries, installations, schedules, documentation, punch lists, site issues, training, and final walkthroughs. Monitor project progress, verify product accuracy, manage field changes, and ensure customer expectations are met.

Coordinates commercial furniture projects from quoting and vendor order follow-up through installation, invoicing, and post-installation support. Responsibilities include maintaining order records, preparing floor plans and installation materials, tracking certificates of insurance, managing punch lists, resolving discrepancies, producing reports, and communicating with clients, vendors, sales teams, and project managers to ensure timely, accurate project completion.