Teams at Empire Office, Inc.

Coordinates commercial furniture projects from quoting and vendor order follow-up through installation, invoicing, and post-installation support. Responsibilities include maintaining order records, preparing floor plans and installation materials, tracking certificates of insurance, managing punch lists, resolving discrepancies, producing reports, and communicating with clients, vendors, sales teams, and project managers to ensure timely, accurate project completion.

Coordinates commercial furniture projects from quoting and vendor order follow-up through installation and invoicing. Responsibilities include maintaining order records, preparing project documentation and floor plans, tracking acknowledgments and punch lists, coordinating installation materials, resolving discrepancies, supporting sales and project managers, and maintaining client communication. The role also handles customer and vendor setup, warranty requests, insurance certificates, product mix reports, and post-installation follow-up.

Manage client relationships and account growth for furniture clients: promote products, identify upsell opportunities, coordinate sales-to-delivery process, oversee projects and timelines, negotiate with vendors, read blueprints/CAD, generate quotes, mentor junior staff, and attend on-site meetings and field measures to ensure client satisfaction and profitability.