Teams at Empire Office, Inc.

Supports sales teams and clients by specifying furniture, developing application solutions, creating photorealistic renderings and presentations, and preparing ancillary and alternate product packages. The role manages product information, pricing, lead times, warranties, and RFP responses while presenting concepts to clients and A+D professionals. It also develops manufacturer partnerships, identifies cost-saving solutions, handles escalated requests, and coordinates multiple projects with competing deadlines.

Supports account managers and sales teams through commercial workplace projects, managing quotes, orders, vendor coordination, pricing, client communication, installation logistics, punch lists, invoicing, and project closeout. The role maintains order status reporting, resolves discrepancies, coordinates internal and external stakeholders, and supports strong client relationships throughout the project lifecycle.

Oversee commercial furniture projects from budgeting through client closeout. Coordinate clients, architects, vendors, general contractors, trades, building management, deliveries, installations, schedules, documentation, punch lists, site issues, training, and final walkthroughs. Monitor project progress, verify product accuracy, manage field changes, and ensure customer expectations are met.