Teams at Empire Cat

Designs and delivers learning and development programs focused on business professional, management, and leadership skills. Conducts training needs analysis, evaluates courses, applies adult learning and microlearning strategies, supports change management, and improves learning transfer and organizational performance. Builds relationships with internal and external stakeholders, manages training plans, and travels extensively between Nevada and Arizona.

Generates and qualifies prospective client leads through research, outbound and inbound communication, campaigns, events, and CRM follow-up. Nurtures opportunities, refers qualified leads to sales representatives, maintains prospect and equipment data, improves CRM data integrity, supports marketing programs, and educates clients on promotions. The role also provides CRM process support, analyzes lead performance, and travels to company, branch, and customer sites as required.

Collects, organizes, verifies, and analyzes operational data from multiple sources. Maintains dashboards and reports, supports ad hoc data requests, applies statistical techniques to identify trends, and creates data visualizations for business decisions. The role also provides basic technical support, trains users, promotes consistent data-entry processes, and collaborates with cross-functional teams.