Teams at EMED Group

Lead day-to-day multi-site patient transport operations, focusing on performance delivery, clinical quality, governance, KPIs, stakeholder relationships, budgets, and people management. Ensure compliance with standards, drive service improvements, and support occasional on-call and weekend requirements.

Plan and control high-volume, time-critical patient transport operations: schedule journeys, allocate appropriate vehicles and crews, monitor KPIs, liaise with hospitals and stakeholders, maintain accurate records, handle queries, and dynamically re-plan to minimise service impact.

Plan and control high-volume, time-critical patient transport operations. Schedule journeys to meet KPIs, allocate appropriate vehicles and crew by mobility/clinical need, liaise with hospitals and external agencies, maintain booking records, manage dynamic re-planning and escalations, and monitor performance using operational systems.