Teams at EMED Group

Plan and control pathology specimen collections and deliveries, allocating courier resources and monitoring vehicle movements to meet KPIs and contractual timeframes. Coordinate operational teams, hospitals, GP practices, subcontractors, and service providers. Prioritize urgent journeys, respond to disruptions, maintain accurate system records, and implement contingency plans while supporting safe, efficient, cost-effective logistics and high-quality patient service.

Leads day-to-day frontline patient transport operations in Surrey, ensuring service performance, clinical quality, governance, safety, and contractual KPI compliance. Manages teams, employee relations, stakeholder relationships, budgets, revenue opportunities, and continuous operational improvement. Works with healthcare partners and senior service leaders to maintain high-quality, compliant transport delivery while improving performance and achieving organizational targets.

Lead day-to-day operational delivery across Reading, Slough, and Farnborough patient transport bases. Manage service performance, clinical quality, governance, KPIs, budgets, revenue, stakeholder relationships, and employee welfare and development. Ensure compliance with clinical, vehicle, health and safety, and contractual standards while improving operational performance and service delivery. The role includes occasional on-call and weekend responsibilities.