Teams at Embry-Riddle Aeronautical University

Coordinate daily operations of a large academic support center: manage student hiring/onboarding/payroll in Workday, supervise tutors and staff, track budgets, analyze student success data using Campus Solutions/OBI/Excel, produce reports and outreach to at-risk students, support retention initiatives and program assessment, and assist training and marketing to increase utilization of tutoring services.

Provide administrative support to advancement leadership and fundraising staff. Manage office logistics, process financial transactions, coordinate donor and alumni events, handle visitor reception and gift documentation, assist with travel and expense reports, and support special projects and constituent data initiatives to enable donor stewardship and daily office operations.

Evaluate student academic records from admission through graduation, create and update academic advising reports and degree audits, post credit and course equivalencies in the SIS, process graduation tasks (grades, GPA recalculations, diplomas), advise students on policies and procedures, handle petitions/transfer credit, and support registration, orientation, and commencement activities.