Teams at Embark Veterinary

Provide customer support explaining canine DNA results, resolve tickets with high CSAT, maintain performance metrics, update templates and knowledge base, document bugs for engineers, and collaborate with Science to answer complex questions and improve processes.

Support month-end close and maintain accurate financial records by preparing prepaid and accrual schedules, managing fixed assets and depreciation, recording payroll and lease entries (ASC 842), performing bank reconciliations, assisting with audits, and improving accounting SOPs while handling day-to-day accounting operations.