ELVTR
ELVTR Benefits Overview
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides paid holidays
Compensation + Benefits
Offers health insurance
Offers mental health benefits
Offers performance bonuses
Recently posted jobs
Edtech
Own the customer retention process by managing refund requests, negotiating alternatives, recovering overdue installment payments, and reducing chargebacks. Analyze retention and payment metrics, improve workflows and communication scripts, handle escalated cases, and collaborate with Sales, Billing, Finance, Customer Success, Legal, Product, and Operations. Coach retention team members and implement initiatives that improve revenue recovery, customer satisfaction, and long-term loyalty.
Edtech
Own the customer retention process by managing refund requests, negotiating alternatives, recovering overdue installment payments, and reducing chargebacks. Analyze retention and payment metrics, improve workflows and communication scripts, handle escalated cases, and provide insights to cross-functional teams. Coach retention staff, collaborate with Sales, Billing, Finance, Customer Success, Legal, and Operations, and implement initiatives that improve revenue recovery, customer satisfaction, and loyalty.
Edtech
Handle consultative sales calls with warm, pre-qualified leads to match prospective students with high-ticket programs. Close enrollments, record activity in CRM, meet sales targets, collaborate with Marketing/Admissions/Student Success, and share customer feedback to improve offerings.
