Lead SaaS implementations of UCaaS and CCaaS, mentor teams, focus on customer satisfaction, and improve processes for Eltropy's professional services.

The Solutions Engineer will provide pre-sales technical expertise, collaborate with teams for solution designs, ensure project delivery, and maintain client relationships in the financial services sector.

The Product Technical Specialist provides technical support for a SaaS platform, troubleshooting issues in AWS, networking, and telephony while mentoring others.

The Sr. Backend Engineer will develop and maintain backend systems, ensuring their efficiency and scalability, while collaborating with cross-functional teams, optimizing performance, and troubleshooting issues.

The Director of Legal leads legal functions, manages commercial contracts, ensures product compliance, and collaborates with departments to optimize operations and risk management.

Lead the product strategy and roadmap for Eltropy's CCaaS and UCaaS offerings, while mentoring a team of product managers and driving cross-functional collaboration.

Manage a portfolio of Tier-1 financial institution customers, providing strategic guidance to drive retention and growth. Implement onboarding and customer success strategies to ensure satisfaction and maximize product adoption. Collaborate with internal teams to advocate for customer needs and collect feedback to improve services and products.

The Data Analyst Consultant will analyze and validate SaaS pricing and contracts, build pricing calculators, and support decision-making with data-driven insights.

The Customer Success Manager will manage a portfolio of mid-size customers, ensuring satisfaction and driving retention through proactive engagement, onboarding, and tailored strategies for success.