Teams at Elite Home Health Care

Coordinate home care services between patients and caregivers, manage assigned caseloads, resolve staffing issues, verify caregiver attendance, and maintain accurate records in HHA eXchange. Communicate with clients, caregivers, contractors, and nurse care managers regarding schedules, patient status, and service needs. Handle calls and complaints, assist with coverage and scheduled on-call duties, and support timely, appropriate care delivery.

The Nurse Manager oversees clinical operations for a New York licensed home care agency. Responsibilities include supervising, training, and evaluating nursing and caregiver staff; managing care plans, triage calls, assessments, and follow-ups; coordinating staffing; supporting recruitment and retention; and leading quality assurance and regulatory compliance initiatives. The role combines office administration with local home visits, staff supervision, emergency coverage, and clinical documentation.