Teams at Elgin Chrysler Jeep Dodge

Greet and assist automotive customers, demonstrate vehicle features, present purchase options, support sales applications and financing, maintain vehicle merchandising, inspect the lot, and build trust throughout the sales process. The role requires strong communication, persuasion, customer service, enthusiasm, and professionalism in a fast-paced dealership environment.

Engages customers across multiple dealership locations by responding to internet leads, managing inbound and outbound communications, scheduling sales appointments, maintaining CRM records, following up with prospects, compiling reports, and collaborating with dealership teams to improve appointment show rates and sales opportunities.

Responds to internet leads and dealership inquiries, enters customer information into CRM systems, generates sales appointments, and uses scripts and lead-management tools to provide consistent customer service. The role also prepares reports and documentation, supports customer satisfaction, and develops knowledge of automotive sales and service operations. Candidates should have experience with inbound and outbound appointment or service calls, strong organizational skills, and familiarity with social media marketing and blogging.