Teams at El Milagro Inc.

Provides Level 1 technical support across office, restaurant, manufacturing, and distribution locations. Troubleshoots Windows devices, printers, peripherals, software, accounts, Microsoft 365, connectivity, and basic networks. Configures and deploys equipment, manages tickets and inventory, and supports workplace technology. Assists senior IT staff with infrastructure projects and travels daily between company locations. Requires fluent English and Spanish, customer service skills, basic IT knowledge, Active Directory experience, and a valid driver’s license.

Supports recruitment, onboarding, employee records, benefits, payroll, training, engagement, policy administration, and HR reporting. Maintains HR databases, processes data, assists with employee inquiries, coordinates events and training, and provides front-desk and administrative support. Requires bilingual Spanish-English fluency, confidentiality, strong organization, and flexibility to work weekday shifts and rotating Saturdays.

Greet visitors, answer and route calls, manage front-desk operations, maintain security and reception area, handle mail and supplies, schedule meetings and travel, support clerical tasks, and provide bilingual (Spanish/English) customer service and administrative support.