Teams at eGroup Enabling Technologies

Lead customer success for IT consulting clients: develop journey maps and outcome tracking, monitor CSAT/NSAT/TTV/CLV/CES, coordinate cross-functional teams, reduce churn, expand accounts, resolve escalations, and contribute to CX program development and internal training.

The Account Executive drives client acquisition and expands relationships by providing technology solutions, managing sales cycles, and building strategic partnerships.

The Azure Data & AI Architect will design and deliver data and AI solutions using Azure technologies, manage project delivery, and communicate effectively with clients.