Teams at Edupoint Educational Systems, LLC

Coordinate AI-assisted testing and documentation workflows to validate product releases and maintain accurate user-facing content. Review automated outputs, prioritize test coverage, align with product and support teams, track release readiness, and improve AI-assisted processes to ensure quality and documentation completeness before release.

Manage SIS customization projects by eliciting and documenting requirements, producing functional/technical design documents, coordinating with developers and product managers, supporting implementations and CRC/QA, and reporting project status. Provide training, product demonstrations, and third-level support while maintaining stakeholder alignment and ticket documentation.

Lead cross-functional teams to develop compliant, competitive proposals for K-12 software RFPs. Analyze solicitations, prepare compliance matrices, author and edit proposal content, maintain boilerplate and requirements response databases, format and produce final physical/electronic submissions, and implement continuous improvement programs to increase proposal quality and win rates.