Teams at EDITED

Provide front-line customer support for the EDITED platform, resolving inquiries across channels, working with AI-drafted replies, liaising with Product & Engineering to fix issues, maintaining the knowledge base, and acting as platform admin to drive customer satisfaction and self-service.

Lead GTM operations strategy and run day-to-day revenue systems. Own GTM tech stack, lead lifecycle, attribution, integrations, reporting, and vendor evaluation. Build workflows and dashboards, administer HubSpot and connected tools, drive adoption across marketing, sales, and customer success, and translate business needs into scalable processes and governance.