Teams at EDITED

Build and scale AI-driven backend systems and infrastructure for retail intelligence: develop the AI chatbot, agents, tooling and MCP integrations, evolve data processing across AWS and bare metal, own features end-to-end, and mentor team members.

Provide front-line customer support for the EDITED platform, resolving inquiries across channels, working with AI-drafted replies, liaising with Product & Engineering to fix issues, maintaining the knowledge base, and acting as platform admin to drive customer satisfaction and self-service.